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Using Grid Edit in Vtiger CRM

This article will guide you to use the new inline editing or Grid Edit in Vtiger CRM.
Rashmi Kashyap
17 Sep, 2021 - Updated 1 day ago


Do you wish to edit a record on the fly? 

Try Grid Edit.

Previously, in List View or other views, you had to open each record individually, change its data, save it and move on to the next record. 

Time-consuming, right?

Introducing Grid Edit or Inline Editing, where you can edit multiple records and save them in just a click. Grid Edit provides a tabular view and allows you to assign different values to different records, all on the same page.

Let’s dive into the article and know more about Grid Edit and its capabilities...

Installing the Extension

Grid Edit is not available by default in the CRM. It is a paid extension which you need to install from the Extension Store.

Note: You will be charged $25 per month for adding Grid Edit to the CRM. 

Follow these steps to add the Grid Edit extension:

  1. Log in to your CRM account.
  2. Click the User Menu on the top right corner of the screen.
  3. Click Settings.
  4. Go to Extensions.
  5. Select Extension Store.
  6. Search for Grid Edit.
  7. Click Buy
    • Note: Ensure that you have set up card details for a smooth transaction.
  8. Click Yes.

The Grid Edit will be installed successfully in the CRM, and your account will be automatically billed.

Actions Possible in Grid Edit

Once you install the extension, open any module of your choice. You will see the Grid Edit icon along with the other view icons on the top right of the screen.

On this page, you can perform the following primary actions:

  • Update field values displayed in the list by clicking on the record
  • Update multiple records at one go
  • Save the records by clicking the Save button below the list


  • Picklist and field dependencies are supported while editing the records
  • You can enable or disable Grid Edit in Settings > Module Management > Modules.
  • As Grid Edit is a page-level edit, we can edit any number of records on a single page.

Apart from the above actions, Grid Edit enables you to also perform similar actions as List View. You can,

  • Create or update lists 
  • Add or Remove Columns
  • Rearrange Columns
  • Add a new record
  • Sync records from third-party applications
  • Search for records
  • Sorting
  • Resizing Columns
  • Jump to desired page

When you hover on a record in Grid Edit, you can perform the following actions provided you have the Profile/Role level permissions:

  • Edit
  • Create Reminder
  • Preview
  • Call
  • Send Email 
  • Send SMS 
  • Whatsapp 
  • Accept Case (only in Cases)

When you select one or more records in Grid Edit, you can do the following:

  • Edit
  • Comment 
  • Export
  • Print/Export PDF
  • Tags
  • Transfer Ownership
  • Send Email
  • Merge Selected Records
  • Delete

Points to Remember

  • Grid Edit is available only in the following inventory modules - Products, Services, and Price books.
  • You can only edit the field values of the columns added to the list. 
  • You cannot edit closed records. If you try to edit a closed record, an error message will be displayed like this - This record is closed and can not be modified.
  • You cannot change the currency type in a multi-currency field as it has a dependency on other fields.
  • You cannot edit the Amount field in Deals if it contains line items.
  • You cannot edit Images, Rich Text, Text area, Grid, Multipicklist fields.
  • Any errors while saving the record will be skipped and continued to the next record.
    • Duplicate prevention is not handled in Grid Edit.
    • Journey template validation errors.
  • An approvals confirmation popup will not be shown as we do mass-save from the list view.
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