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Applicable Taxes for Vtiger Billing
Applicable Taxes for Vtiger Billing
This article explains the taxes applicable for the subscription of Vtiger CRM and the Add-ons.
'Applibase Inc DBA Vtiger' and 'Vtiger Systems India Pvt Ltd' are registered to collect and remit taxes to the governments in the following countries
- Australia
- Chile
- European Union (All 27 countries)
- Niger
- India
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Note: Taxes vary by country and might apply to all or only some businesses in a country.
Taxes in Australia - GST (Goods & Services Tax):
Invoices of Australian customers will be subject to a goods and services tax (GST) of 10%. This will affect all the customers with Australian business addresses.
However, the Australian GST department clarified that if any Australian customers are registered under GST and had ABN (Australian Business Number), then they should not be charged with the GST If the following conditions comply:
- Customers should submit their ABN (Registration Certificate for Authentication) to Applibase DBA Vtiger.
- A declaration on the Billing page of CRM by the customer states that they were registered under GST.
Taxes in Chile - VAT (Value Added Tax):
For Chilean customers:
- Applibase DBA Vtiger needs tax information to determine VAT liability.
- If no tax information is provided, a 19% VAT will be added to the invoices.
- Please update the VAT number and other billing details on your billing page of CRM and also submit the VAT accordingly to confirm if you are registered in Chile as a VAT taxpayer.
Taxes in European Union - VAT (Value Added Tax) - One Stop Shop Scheme (OSS Scheme):
European customers:
- To comply with the laws within the European Union, Applibase DBA Vtiger is registered under the VAT OSS scheme, and we need to collect the tax information of European customers to determine the VAT liability.
- If no tax information is provided, VAT will be added to the invoices based on the customer's country, location, and laws.
- Please update the VAT number and other billing details on your billing page of CRM and also submit the VAT accordingly to confirm if you are registered in your country as a VAT taxpayer.
Tax Names and Tax rates of countries in the European Union can be seen in the below Table:
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Taxes in Niger
To comply with the rules of the Niger government, we will add 16% of the Invoice value as Withholding tax so that it can be deducted at the customer end, and the balance invoice value will be received by Applibase DBA Vtiger.
Taxes in India - GST (Goods & Services Tax):
If you are located in India, you will be charged with Goods and Services Tax (GST) of 18% on all the purchases you make. GST is a dual taxation model where both the Indian states and the Indian central government apply tax on services and goods. GST consists of 3 types of taxes: central tax, state tax, and integrated tax. The following are the rates:-
Central GST (CGST) rate: 9%
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State GST (SGST) rate: 9%
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Integrated GST (IGST) rate: 18%
Vtiger is located in Karnataka State. So our customers within Karnataka will be charged with CGST & SGST. Whereas customers from other than Karnataka state will be charged with IGST only. Also, for the customers who don't have GST registration (Without GSTIN) also will be charged with IGST.
Other countries
If you don't see your country in the above list, that means we don't have information or charge tax for that country/customers.
Note: 'Applibase DBA Vtiger' or 'Vtiger Systems India Pvt Ltd' can't advise you on tax matters. Please contact your tax adviser for any questions about this tax.