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How do I add a contact from Social's Facebook account?

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Follow these steps to add contacts:
  1. Log in to your CRM account.
  2. Click the Main Menu.
  3. Go to Essentials > Conversations.
  4. Select Social. You will land on the Social module.
  5. Click Facebook under Posts on the left-hand side.
  6. Click the Actions icon (three dots) under a post in the All Posts, Mentions, or Comments section.
  7. Click Add Contact.
  8. Enter the desired contact/lead information. Make sure to fill in all the mandatory fields.
  9. Click Save.
You will find the contact that you create in the Contacts module.
 
To know more about Social, click here.
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