Submit a request Sign In
  • Logout
    Home  >   Articles   >  Add-Edit Unsubscribe Links in your Email Template
    Articles in this section
    Authenticate Emails with SPF, DKIM, and SenderID Auto forward your emails to Vtiger Automate Outgoing Emails in Email Settings Managing User Profiles Automation - Approvals Setting up User Roles Automation - Assignment Rules Set up Multi-path Workflows Creating a Scheduled Workflow Automation - Scheduler Creating a Workflow Webforms in Vtiger CRM Set up a Workflow Action to Create Event Set up a Workflow Action to Create Records Set up a Workflow Action to Create Task Set up a Workflow Action to Invoke Custom Function Set up a Workflow Action to Create an SMS Task Set up a Workflow Action to Send Mails Set up a Workflow Action to Update Fields Automation - Workflow Action - Webhook Automation - Workflows - Vtiger Expressions Configuration - Business Hours Configuration - Company Details Configuration - Consents Configuration - Customer Portal Maps in Vtiger CRM Configuration - Usage Details Configuring Encrypted Data Fields in Vtiger CRM Configure Picklist Dependencies Considerations for Deactivating Vtiger Users Control Fields and Record Displays using Configuration Editor Create Reminders for Records and Inbox Create a field of a Grid type Dealing with Currencies and Taxes Enable Desktop Notifications on Chrome Web Browsers Vtiger CRM Add-ons IMAP Configuration - 2-way sync between Vtiger and IMAP providers Setting up Autopay & Payment Gateways Inventory - Tax Management Inventory - Terms and Conditions Login to Vtiger on SSO SAML using ADFS Mailroom Functionality for Different Scenarios Manage Multiple Currencies Marketing and Sales - Deal to Project Mapping Marketing and Sales - Lead Conversion Data Mapping Marketing and Sales - Profile Scoring Module Management - Labels Editor Module Management - Module Numbering My Preferences My Preferences - Calendar Settings Tags in Vtiger My Preferences - Notification Preferences SAML Support in Vtiger CRM Vtiger Mailroom Settings - Configure Module Settings Settings - Create Dynamic Fields and Layouts Module Management - Creating a Relationship Between Modules Settings - Customize Records and Fields for your Business Settings - How to set email autoresponder to Webform submission? Settings - Left Menu Settings - Manage Global Picklists in Vtiger Settings - Set up your Support Team Settings - Start Up Page Settings - Working with Picklist Values Module Management - Module Builder Support - SLA Policies Troubleshooting Login Issues User Management - Authentication User Management - Encrypted Field Access Logs User Management - Groups User Management - Login History User Management - Profiles User Management - Roles User Management - Settings Log User Management - Sharing Rules User Management - Users User Management - Vtiger Support Access Vtiger Buzz - Chrome Extension for Notifications Vtiger Implementation wizard Vtiger Language Support Configuring Websense Trackers Websense - Widgets Adding Hidden Fields to a Webform Auto forward Emails from Microsoft Office 365 Adding Custom Module Configuration - Storage Guard Customizing your Self-Service Portal Theme Using CSS Styles Login Page Customization Creating App-specific Password for Gmail Outgoing Server Module Management - Module Layouts & Fields Settings - Personalize Module Layouts Module Management - Modules Automation - SMS Reply Actions Duplicate Prevention in Modules Configuring Dependent Fields and Blocks for Modules Formula Fields Creating Custom Filters Adding a local DNS Entry

    Add-Edit Unsubscribe Links in your Email Template

    Learn how to add or edit Unsubscribe Links in your email templates.
    B
    Bindu Rekha Babu
    12 Feb, 2024 - Updated 10 months ago
    Table of Contents

    ​Introduction

    We at Vtiger try our best to make sure that you make the most out of email campaigns to grow your business. In compliance with the anti-spam laws, we have made it mandatory for you to insert an unsubscribe link in the email templates.

    Let your customers decide whether or not to receive emails from you. After all, unsubscribing is the best possible way for your customers to express unwillingness and opt themselves out of the existing emailing list. If not, they may tend to do something perilous, such as reporting spam, which is unhealthy for your email campaigning.

    Let us see how you can insert an unsubscribe link in your email template.

    Adding or Editing Unsubscribe links in Existing Templates

    You can insert or edit an unsubscribe link in an existing email template by:

    • Directly editing an existing template, or,
    • Selecting a template during your email campaign.

    Note: Unsubscribe links are available by default in most templates.

    Directly editing an unsubscribe link in an existing template

    Follow these steps to add or edit an Unsubscribe link in existing templates: 

    1. Log in to the CRM.
    2. Click the main Menu.
    3. Click Marketing.
    4. Click Marketing Enablement > Email Templates. 
    5. Select the required email template from the List View. The template will open.
      1. Click Edit in the top right corner.
      2. Edit the fields like Template Name, Module, etc., if required.
      3. Scroll down to the content textbox till you see the Unsubscribe link. You can change the available text and add your own URL in this section.
        1. Note: Click the Template Builder icon on the right if the Unsubscribe link is not visible.
      4. Follow these steps to change available text for the Unsubscribe link -
        1. Click on available text.
        2. Delete the text.
        3. Add your own. 
      5. Follow these steps to add your email URL - 
        1. Double-click the link. The Link window opens.
        2. Enter or paste the following information:
          1. Display text: Enter the Display text.
          2. Link Type: Select the URL from the drop-down.
          3. Protocol: Select http from the drop-down
          4. URL: Paste the related URL.
        3. Click OK.
      6. Click Preview to view the changes you have made.
      7. Click Save.

    Editing an unsubscribe link during an email campaign

    Follow these steps to edit an unsubscribe link during an email campaign:

    1. Log in to your CRM.
    2. Click the Main Menu.
    3. Go to Marketing.
    4. Select Email Campaigns.
    5. Click +New Email Campaign.
    6. Enter or select the following information -
      1. Campaign Name
      2. Campaign Type
      3. Recipients 
      4. Sender Information
      5. Click Content > Select Template
        1. Select and click one of the available templates.
        2. Scroll down to the content textbox till you see the Unsubscribe link. You can change the available text and add your own URL in this section.
          1. Follow these steps to change available text -
            1. Click on available text.
            2. Delete the text.
            3. Add your own. 
          2. Follow these steps to add your email URL -
            1. Double-click the link. The Link window opens.
            2. Enter or paste the following information:
              1. Display text: Enter the Display text.
              2. Link Type: Select URL from the drop-down.
              3. Protocol: Select http from the drop-down
              4. URL: Paste the related URL.
          3. Click OK.
      6. Click Preview to view the changes you have made.
    7. Click Save.

    To learn more about email campaigns, click here. 

    Adding Unsubscribe links to New Templates

    We want to ensure that the emails you send are fruitful for you and your customers. We recommend that you insert an unsubscribe link for the new templates you create to confirm with anti-spam laws. 

    Follow these steps to add an unsubscribe link for new templates: 

    1. ​Log in to the CRM.
    2. Click the main Menu.
    3. Click Marketing.
    4. Click Marketing Enablement > Email Templates.
    5. Click + Add Email Template.
    6. Click + Create New.
    7. Click the Template Builder icon on the right.
    8. Add required content like the Template Name, Module, Subject, etc.
    9. Scroll down to the content textbox. 
    10. Drag and drop the required Unsubscribe link available on the Content tab on the right.
      1. Follow these steps to change available text -
        1. Click on available text.
        2. Delete the text.
        3. Add your own. 
      2. Follow the below steps to edit the Unsubscribe link you added - 
        1. Double-click the link. The Link window opens.
        2. Enter or paste the following information:
          1. Display text: Enter the Display text.
          2. Link Type: Select URL from the drop-down.
          3. Protocol: Select http from the drop-down
          4. URL: Paste the related URL.
      3. Click OK.
    11. Click Preview to view the changes you have made.
    12. Click Save.

    You can view the new template in the Email Templates List View.

    Was this article helpful?
    1  out of  7  found this helpful.
    Related articles
    Module Management - Creating a Relationship Between Modules Managing CRM Users
    Comments 0
    Be the first to comment
    Home
    Privacy Policy
    Terms of Service
    Security Center
    Policy & Legal Center
    Contact Us
    © Copyright 2023 Vtiger. All rights reserved.
    Powered by Vtiger