Articles in this section
Authenticate Emails with SPF and DKIM Auto-forwarding your emails to Vtiger Automate Outgoing Emails in Email Settings Automation - Approvals Automation - Assignment Rules Automation - Multi-path Workflows Automation - Scheduled Workflows Automation - Scheduler Automation - Standard Workflows Automation - Webforms Automation - Workflow Action - Create Event Automation - Workflow Action - Create Records Automation - Workflow Action - Create Task Automation - Workflow Action - Invoke Custom Function Automation - Workflow Action - SMS Task Automation - Workflow Action - Send Mail Automation - Workflow Action - Update Fields Automation - Workflow Action - Webhook Automation - Workflows - Vtiger Expressions Configuration - Business Hours Configuration - Company Details Configuration - Consents Configuration - Customer Portal Configuration - Maps Configure Encrypted data fields in Vtiger CRM Configure Picklist Dependencies Considerations for Deactivating Vtiger Users Control Fields and Record Displays using Configuration Editor Create Reminders for Records and Inbox Create a field of a Grid type Customize your self-service portal theme using CSS styles Dealing with Currencies and Taxes Enable Desktop Notifications on Chrome Web Browsers Extensions - Extension Store IMAP Configuration - 2-way sync between Vtiger and IMAP providers Inventory - Payments and Subscriptions Inventory - Tax Management Inventory - Terms and Conditions Login to Vtiger on SSO SAML using ADFS Mailroom Functionality in Different Scenarios Manage Global Picklists Manage Multiple Currencies Marketing & Sales - Forecast and Quota Settings Marketing & Sales - Pipelines and Stages Marketing and Sales - Deal to Project Mapping Marketing and Sales - Lead Conversion Data Mapping Marketing and Sales - Profile Scoring Module Management - Labels Editor Module Management - Module Numbering My Preferences My Preferences - Calendar Settings My Preferences - My Tags My Preferences - Notification Preferences SAML Support in Vtiger CRM Set up Mailroom Settings - Configure Module Settings Settings - Create Dynamic Fields and Layouts Module Management - Creating a Relationship Between Modules Settings - Customize Records and Fields for your Business Settings - How to set email autoresponder to Webform submission? Settings - Left Menu Settings - Manage Global Picklists in Vtiger Settings - Set up your Support Team Settings - Start Up Page Settings - Working with Picklist Values Module Management - Module Builder Support - SLA Policies Troubleshooting Login Issues Unsubscribe your Email User Management - Authentication User Management - Encrypted Field Access Logs User Management - Groups User Management - Login History User Management - Profiles User Management - Roles User Management - Settings Log User Management - Sharing Rules User Management - Users User Management - Vtiger Support Access Vtiger Buzz - Chrome Extension for Notifications Vtiger Implementation wizard Websense - Trackers Websense - Widgets Working with Picklist field values Configuring Dependent Fields and Blocks for Modules Duplicate Prevention in Modules Module Management - Modules Module Management - Module Layouts & Fields Configuration - Storage Guard

Configuration - Usage Details

This article will help you keep track of CRM resource utilization.
R
Rashmi Kashyap
4 Nov, 2020 - Updated 5 months ago

Introduction

 

Are you wondering how much CRM resources you have used in a day?

You can see the data on CRM resource utilization in Vtiger CRM’s Usage Details. 

 

The Usage Details settings display the limits and daily usage information for API calls, Webhooks, and emails sent. This primarily helps Admins to monitor the usage against the defined limits.


Accessing Usage Details

First, we will guide you to the Usage details page and later explain the metrics available in it.

Follow these steps to view the Usage Details page:

  1. Log in to your CRM account.
  2. Click the User Menu on the top right corner of the screen.
  3. Click the Settings button.
  4. Look for the Configuration section.
  5. Select Usage Details.


You can see four metrics on the Usage Details page:

  • Storage
  • Emails
  • Webhooks
  • API calls

Here are a few things you must know about these metrics:

  • These four metrics are shown for 24 hours from 00:00 UTC to 23:59 UTC and are reset at the end of the day. 
  • Limits for each metric in Usage Details depend on the CRM edition you are using. 
  • The tooltip beside the limit describes what will happen if there is an overuse of that particular metric.
  • The green color in the metric indicates that you are in the safe zone and still can use the metric before you reach the limit. The metric will stay in green color until you use 74% of the resource.
  • The red color in the metric indicates that you have almost reached that particular metric’s daily limit. The metric turns red if you have used more than 75% of the resource.

Note: Emails metric excludes email campaigns and system mails.


Webservice Usage details

An Admin can view the number of API calls aggregated by hour, day, or week through an API calls usage chart. This chart appears only when at least one Webservice or REST API call request is generated from your CRM account.

All you have to do is select either the Weekly, Daily, or Hourly radio button and specify the date/time filter. The chart is displayed automatically.
 
 

You can enable the Notify Violations checkbox below the chart to get email alerts when the daily limit of any metric is exceeded.

Note: API calls usage chart will not be visible if no API calls are made.


 
Related articles
Office 365 Integration Configuring Your Inbox Using Office 365 with Vtiger CRM Understanding Email Bounces and Error Codes
Home Privacy Policy Terms of Service Security Center Policy & Legal Center
© Copyright 2021 Vtiger. All rights reserved.
Powered by Vtiger
Facebook Twitter Linkedin Youtube