Explain Players dashboards in the Coaching module.
Table of Contents
The Players dashboard is for sales and customer support representatives. It shows their interaction summary, reviews, and ratings. It also shows coaching materials suggested by managers after the review.
It helps them identify the improvements they must make in emails, chats, and phone calls. An agent can also request a manager to review emails and calls from their dashboard.
It helps them identify the improvements they must make in emails, chats, and phone calls. An agent can also request a manager to review emails and calls from their dashboard.
Was this FAQ helpful?
0
out of
0
found this helpful.
Comments 0
Be the first to comment