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What is the Prediction AI Designer?

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Prediction AI Designer

Predictions help anticipate likely problems before they occur so that proactive actions can be taken in time.  CRM Admins and users with access can add new predictions for any field in a module, using the Prediction AI Designer.

Prediction Types & Use Cases

  1. Classification Prediction: This is useful for predicting one of the predefined values.  
    1. Will the customer renew? (Yes/No)
    2. Will the invoice be paid on time? (Yes/No)
    3. Will the task be completed by the due date?
    4. Will the Case be resolved within SLA time?
  2. Continuous Variable Prediction: 
    1. Predict the task completion date
    2. Who should the deal be assigned to?
    3. Who should the lead be assigned to?
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