You can edit a RAG model to update its configuration, such as the selected fields, conditions, or other settings used for retrieving data.
Note: The Module and Embedding Model fields cannot be edited after the RAG model is created.
Follow these steps to edit a RAG model.
- Log in to the CRM.
- Click main Menu.
- Go to Platform.
- Select Generative AI Designer. The Generative AI Designer page opens.
- Click on the GenAI Setup tab. The GenAI
- Select RAG Models from the left panel.
- Open a RAG Model.
- Click Edit. The Editing RAG Model page opens.
- Enter or select the following information:
- Model Name – Enter a name for the RAG model.
- Embedding Model – View the embedding model used to convert module data into embeddings for retrieval.
- Is Customer Facing Agent – Enable this option if the model will be used in customer-facing agents or chatbots.
- Module – View the CRM module from which information should be retrieved.
- Fields – Select the fields of the module whose data should be used for generating responses.
- Conditions – Define conditions to filter the records that should be included in the model.
- All – Retrieves records that match all the specified conditions.
- Any – Retrieves records that match any of the specified conditions.
- Click Save.
The RAG model will be updated and displayed in the RAG Models list.