What are the benefits of Generative AI Designer?
The following are the benefits of Generative AI Designer in Vtiger CRM
- Improved Customer Service: With Generative AI, you can ensure that bots effectively handle customer queries and escalate more complex issues to human agents when necessary.
- Consistent and Accurate Responses: Generative AI enables you to customize and fine-tune bot responses, ensuring they meet customer expectations.
- Data Insights and Analytics: Generative AI platforms offer analytics to provide insights into bot queries such as the status of FAQs accepted, to be reviewed, not rated, newly added FAQs, and so on.