If a masking rule is no longer required, you can remove it from Data Shield.
Follow these steps to delete a masked field:
- Log in to the CRM.
- Click the main Menu.
- Go to Platform.
- Select Generative AI Designer. The Generative AI Designer page opens.
- Click GenAI Setup. The GenAI Setup page opens.
- Click Data Shield. The Data Shield page opens.
- Locate the required masking rule.
- Click Delete. A confirmation screen opens.
- Click Yes.
The selected rule will be removed from the list.
Note: Default fields such as Phone and Email cannot be deleted.