You can review token consumption details from the GenAI Token Usage page to understand how AI is being used in the CRM.
Follow these steps to review token usage details:
- Log in to the CRM.
- Click the main Menu.
- Go to Platform.
- Select Generative AI Designer. The Generative AI Designer page opens.
- Click GenAI Token Usage. The GenAI Token Usage page opens.
- Use the Search Bar to find a specific prompt or request, if required.
- View the following details for each request:
- Prompt – Displays the AI prompt or request used.
- Requested By – Displays the user who initiated the request.
- Requested On – Displays the date and time when the request was made.
- Tokens Used – Displays the number of tokens consumed for the request.
- Type – Displays the category of AI request.
- Click a specific Prompt entry to open the detailed token usage record