How do I disable a masking field?

Disabling a field keeps the rule in the system, but it is not applied during masking.
Follow these steps to disable a masked field:

1. Log in to the CRM. 
2. Click the main Menu.
3. Go to Platform.
4. Select Generative AI Designer. The Generative AI Designer page opens. 
5. Click GenAI Setup. The GenAI Setup page opens. 
6. Click Data Shield. The Data Shield page opens.  
7. Locate the required field in the Masked fields list.
8. Turn the toggle off.

The masking rule will remain saved but inactive.
Note: Default fields such as Phone and Email cannot be disabled.